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Terms and Conditions
1. Introduction
Welcome to B.O Studios. These Terms and Conditions govern the contractual relationship between B.O Studios (“the Studio”, “we”, “us”) and the individual or corporate entity booking our services (“the Client”, “you”). By securing a booking, paying a deposit, or signing a service quotation with us, you explicitly agree to be bound by these terms.
2. Booking Fees & Payment Schedule
To maintain an organized schedule and dedicate our creative team to your project, we enforce the following payment terms:
- Booking Deposit: A non-refundable deposit of 50% of the total quoted package price is required to formally reserve and lock in your chosen date on our studio calendar.
- Clearance Balance: The remaining 50% balance must be paid in full on or before the day of the scheduled shoot, prior to the commencement of any photography or videography work.
- Asset Release: B.O Studios will not begin post-production editing or release any final digital galleries, sneak peeks, or raw files until all pending financial balances are cleared.
3. Postponement & Cancellation Policy
We understand that unexpected disruptions happen. However, because a reservation prevents us from booking other clients, the following rules apply:
- Client Postponement: If you need to reschedule your shoot, you must notify us in writing via email or WhatsApp at least 48 hours prior to the session. Your deposit will be transferred to the new date, subject to studio calendar availability.
- Late Postponement: Postponement requests made less than 48 hours before the shoot may incur a rescheduling fee of 15% of the total package value to cover lost mobilization costs.
- Client Cancellation: If you choose to cancel your booking entirely, the 50% booking deposit remains strictly non-refundable.
- Studio Cancellation: In the highly unlikely event that B.O Studios must cancel due to severe illness, equipment failure, or an act of God, we will issue a 100% refund of all monies paid, including the deposit, or source an equally qualified partner studio to cover the event upon your approval.
4. On-Location Logistics & Travel Fees
- Nairobi Base: Our primary operational hub is based in Nairobi, Kenya.
- Travel Logistics: For assignments located outside of Nairobi, the Client is fully responsible for covering transparently calculated travel, toll, and overnight accommodation costs (where applicable). These costs will be explicitly outlined in your upfront project quotation.
- Permits & Access Fees: The Client is solely responsible for obtaining any necessary location permits, photography licenses, or venue entry fees required for our crew to operate safely at your chosen shoot location.
5. Creative Control & Post-Production
- Artistic Style: By booking us, you acknowledge that you are familiar with and accept B.O Studios’ editing style, color grading preferences, and creative composition.
- Client Input: Any specific shot lists, brand style guidelines, or mandatory corporate angles must be shared with our team in writing at least 48 hours prior to the shoot day.
- Revisions: Our standard packages include up to one (1) round of minor adjustments to the delivered edits (e.g., specific skin retouching requests or minor video clip swaps). Requests must be submitted within 7 days of receiving your gallery. Extensive reconstruction of videos or secondary overhauls will be billed as additional editing hours.
6. Copyright & Licensing
- Ownership: B.O Studios retains the original copyright to all raw and edited photographic images and video footage captured during our sessions.
- Usage License: Upon final payment clearance, the Client is granted a lifetime, non-exclusive license to use, print, display, and publish the media for personal use or corporate marketing channels (depending on the package selected).
- Restrictions: The Client may not sell, sub-license, or redistribute our raw or edited digital files to third-party commercial entities or stock media sites without our express written consent.
7. Limitation of Liability
B.O Studios takes extreme care in managing your digital media. However, in the improbable event of digital card corruption, equipment theft, or total file loss prior to delivery, the Studio’s liability is strictly limited to a full refund of all monies paid by the Client for that specific session. We cannot be held liable for any secondary or consequential damages resulting from non-delivery.
📞 Got Questions About Our Terms?
If you need any clarification on these terms before signing your quotation or sending your deposit, please chat with us:
- 📞 Phone & WhatsApp: +254 708 798 459
- 📧 Email: queries@bostudios.co.ke
- 🌐 Effective Date: September 2026